Founded in 2000 by CEO John Roberts, AO World (“AO”) is the leading online retailer of major domestic appliances (“MDA”) such as washing machines and fridges with 17% market share.
The company also sells a wide variety of small domestic appliances (“SDA”), televisions (“AV”), mobile phones, consumer electricals and laptops. With a focus on brilliant service and two-person delivery, installation and recycling, the group has received over 1m Trustpilot reviews with an impressively high average score of 4.9/5. The group has also invested in its own recycling centre.
Record, customer-led results driving cash returns
AO has delivered record FY26 results with 11.4% revenue growth and 16.1% growth in Adj. PBT to...
Read moreProfitable, cash-generative, customer-led results
AO World delivered an impressive FY26 performance ahead of prior guidance, demonstrating strong...
Read moreMobile momentum builds; shares look underrated
AO has announced a UK-wide partnership with Timpson whereby customers can trade-in their old...
Read more5* strategy delivers another profit upgrade
AO’s impressive H126 results show strategic, customer-focussed progress. 14% revenue growth...
Read more5* Momentum
AO’s 1H26 trading update has once again proven the power of its 5* customer service focussed...
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Undervalued 5* power
AO’s FY25 results illustrate the power of its excellent customer service, rated 4.9/5 on Trustpilot.
Read more5* service drives 5* growth above expectations
AO has ended FY25E on a high with Adj. PBT rising c.30% (c.9% above consensus expectations), driven...
Read moreSynergistic acquisition of musicMagpie
AO has announced a recommended cash offer for consumer technology re-commerce leader musicMagpie....
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Back to profitable growth; let’s go!
AO has completed its turnaround back into profitable growth and announced FY24 Adjusted PBT of...
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