AO World
Ticker: AO. Exchange: LSE ao.com/

Founded in 2000 by CEO John Roberts, AO World (“AO”) is the leading online retailer of major domestic appliances (“MDA”) such as washing machines and fridges with 17% market share.

The company also sells a wide variety of small domestic appliances (“SDA”), televisions (“AV”), mobile phones, consumer electricals and laptops. With a focus on brilliant service and two-person delivery, installation and recycling, the group has received over 1m Trustpilot reviews with an impressively high average score of 4.9/5. The group has also invested in its own recycling centre.

AO World: FY26 Results Presentation video - 17 June 2026

John Roberts (Founder & Chief Executive) and Mark Higgins (Group CFO & COO) presented key details of the company's Full Year results for the period to 31 March 2026.

Highlights include record FY26 results with 11.4% revenue growth and 16.1% growth in Adj. PBT to £50.5m, slightly ahead of estimates. Free cashflow was an impressive £66.4m, driving over £200m liquidity, and AO has announced a further £20m return to shareholders through a £10m special dividend and a new £10m share buyback programme.

The full presentation is available to watch, divided into chapters as below: 
0:00:00 Introduction
0:00:42 Financial & Operational Performance
0:17:30 Strategic Update
0:36:30 Questions & Answers

 

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